YPRES Size Guide & Customer Information

Size Guide

Please use the above size chart to determine the most suitable fit. Be sure to take note of any fit recommendations for each style. Ypres runs generously by half to a full size. If you are between sizes, we recommend taking the smaller. 

Measuring your foot: The most accurate way to measure the sole of your foot is to place a piece of paper on the floor, up against a wall. Position your heel comfortably against the wall, and mark on the paper where the longest point of your foot is. Using a ruler, measure the distance.

Returns Policy

Not quite right? Simply return any full priced items within 14 days of receipt for a refund or exchange. 

Sale or promotional flash sale items are eligible for an exchange or credit note only. Please note return shipping costs are the responsibility of the customer and will be deducted from your refund or credit note.

Items must be returned in unworn, original condition and packaging. We recommend trying on your shoes on a carpeted surface to ensure no damage to the soles or exterior. Ypres reserves the right to refuse a return if these conditions are not met and will be returned to the customer at their expense.  

All items are thoroughly inspected prior to being dispatched, however in the unlikely event you receive a faulty product, please email contact@ypres.com.au upon receipt.

Exchanges 

As Ypres holds limited stock, please submit the style and size you are hoping to exchange your order for. If the desired style is not currently available, you will receive a refund or credit note instead.

Return Process

Ensure your item(s) are in unworn, original condition and packaging, and complete the YPRES Returns Form. 

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Try on your favourite pieces or explore our designer range. Nestled in the heart of Newstead Brisbane, the studio vibes are as chill as our champagne and our expert stylists are on hand to help.

Bloom acknowledges the Turrbal People & Jagera People as the Traditional Custodians of the land where we gather each day. We pay our respects to all Aboriginal and Torres Strait Islander peoples today and always, who have walked upon and cared for this beautiful land for thousands of years; and to their Elders both past, present and emerging.

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